Terms and Conditions

 

PRIVACY POLICY 


We respect the confidentiality of our customers. Appropriate measures have been taken to keep your personal information confidential. The information we collect is used solely for your transactions with Books for Young Minds. Your details are not shared with any third parties.

We collect your contact details such as your name, telephone number, email address and postal address. We use the information to handle orders, deliver products and communicate with you about orders, products and promotional offers. Your payment is processed by PayPal so we therefore do not gather or hold any banking or credit card information.

RETURNS POLICY

When you buy our products they come with an automatic guarantee as per the Australian Consumer Law. We do not accept returns if you simply change your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. If a product needs to be returned, the buyer agrees to pay the return postage should they wish to receive a full refund. Please see further information on this on the Australian Competition and Consumer Commission’s website. 

If you need to return your order, please contact us within 5 working days of receiving your order, via the ‘Contact us’ form on our website. Please provide details of why you would like to return your items.

ORDER CANCELLATION

If you need to cancel your order, please contact us within 24 hours of placing your order, using the ‘Contact us’ form on our website. Orders can only be cancelled before they have been processed. Please provide the reason why you need to cancel your order.

DELIVERY

Delivery of books may be between 5 to 10 working days. All items are sent via Australia Post. The timeframe varies according to the area the items are being delivered to. We rely on the information you provide to us. Please provide an accurate address when placing your order. Books for Young Minds is not responsible and shall not be held liable for delivery to an incorrect address where incorrect address information was supplied by the customer who placed the order. We currently only deliver to addresses in Australia. All orders over AUD150.00 attract free shipping.

PAYMENT AND PRICING

All prices are in Australian dollars (AUD). We reserve the right to change prices without notice. Books for Young Minds accepts VISA and MasterCard via PayPal.

OUT OF STOCK ITEMS

If an item is out of stock, we will contact you. You will be offered the opportunity to cancel your order or choose an alternative item.

EBOOKS

Books for Young Minds is part of Kobo’s Affiliate program. We display eBooks and a link takes the customer to Kobo’s websitewhere eBooks can be purchased. Payment is made directly to Kobo. The eBook download comes directly from Kobo. By browsing eBooks on our website, you are agreeing to the following:
1. That a click on an eBook link redirects you to the eBook on Kobo’s website
2. That Kobo eBook apps are downloaded at your own risk
3. That Books for Young Minds will not be liable for any disruption to internet service, or any problems with downloading of data
4. In no event will Books for Young Minds, their employees or representatives be liable for any loss of profit, loss of data, loss of reputation, loss of business, loss of revenue, loss of customers, or for the cost of replacement or substitute goods or services or any other damages. This disclaimer includes any damages or injury caused by loss of data, computer virus, interruption of internet service, deletion, defect, communication failure, unauthorised access or theft.

DISCLAIMER

Books for Young Minds reserves the right to make changes to its website and policies at any time. Books for Young Minds will not be liable for any damages arising from the use of this site whether they be direct, indirect, punitive or consequential. The maximum compensation you will receive in the event this disclaimer is ineffective is the value of the items you ordered. We do not make any claim that this site is free of viruses or spyware, including emails.

These Terms and Conditions are governed by the laws of the State of Western Australia and the Commonwealth of Australia as applicable.